Sean G. 10:38 Hey, I see that you're interested in our services, are there any questions that I can help answer? kungge wan 10:41 I don't want to use this server,what should i do to cancel it Read Sean G. 10:42 All refund decisions are made by our Billing team. If you would like to start that process, there are essentially 3 steps:
1. Request cancellation by following the steps in this guide: https://www.hostwinds.com/guide/cancel-my-services/
2. Confirm the cancellation by copy-pasting the first reply to that ticket. There are two ways to reply to the cancellation request and confirm this. a. From the Hostwinds client area (https://clients.hostwinds.com/supporttickets.php) by going to Support > Tickets b. Reply from your email to the cancellation request
Be sure to include the predefined response beginning with "I confirm the cancellation of" and ending with "may be removed immediately and permanently."
3. Review our refund policy and if you like, open a Refund Request ticket https://clients.hostwinds.com/newticket.php (Refund Policy may be seen from: https://www.hostwinds.com/guide/refunds/)
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i hear that hotwinds is good serverice provider,i just have a test,because i am a code man, i want to connect the outside network in **, but the ip is Forbiden,i can't connect to the server,so i must colose the server, thank you very much.
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[Ticket ID: 05162020395-4418871] Cancellation Request for Unmanaged SSD Cloud 1 - Service ID: 704786
I confirm the cancellation of: Product: Unmanaged SSD Cloud 1 Hostname: hwsrv-704786.hostwindsdns.com I understand that by confirming this cancellation, all data, files, emails, and accounts associated with Service ID: 704786 may be removed immediately and permanently.